Questions, feedback, or issues with the app? Email us at:
We typically reply within 1–2 business days. For urgent travel emergencies, please contact local services directly (110 police / 120 ambulance in China).
All core tools — phrases, menu decoder, allergy cards, metro maps, SOS info, senior mode — work fully offline. Internet is only needed for external links (e.g., opening ChatGPT prompt templates in your browser).
No. NiHao does not collect, store, or share any personal data. There is no account, no login, and no tracking. See our Privacy Policy.
The AI prompt templates are designed for trip planning before you arrive. Inside mainland China, ChatGPT may not be accessible — use the built-in offline tools instead, which cover everything you need on the ground.
15 languages: English, Spanish, French, German, Portuguese, Italian, Russian, Arabic, Hindi, Thai, Vietnamese, Indonesian, Korean, Japanese, and Turkish — with Chinese translations always shown alongside.